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Do you have a kennel to put our dog in while we visit?
No we do not have any type of facilities for pets.

Do you have any wheelchairs or strollers available for the public?
Yes, we do have wheelchairs and strollers available for rent from the Guest Services area at the entrance of the park on a first come, first serve basis.

Is there a way to arrive at the Seaquarium in way of public transportation?
Yes, there are various was to arrive here by public transportation. Take Metrorail to Brickell Station. From there take Bus B to Key Biscayne, this will drop you off in front of the park.

When is Miami Seaquarium^® closed?
Miami Seaquarium^® is open 365 days a year.

What are your annual pass rates? Or does one purchase a one day admission and get one year access?
Adult Annual pass rates are $43.90(plus tax).
Child(3 to 9) Annual pass rates are $34.90 (plus tax).
Annual passes can be purchased at time of admission, or you can purchase a one day pass and upgrade to Annual Pass on your way out!

Is it possible for you to send me a list of all main show times?
The show schedules change based on the day of the week. In general, it takes about four hours to tour the whole park, and the best times to arrive to see the cycle of shows are 9:30am and 12:00pm.

Do you have an internship program at Miami Seaquarium^®?
Yes, we currently have three Internship Programs:

• With our veterinarian, for college students enrolled in vet school
• With our Training Department
• With our Animal Care department For more information, please check the Job section.

Could I find out if there are any job positions available?
We are always looking for energetic, outgoing people seeking employment. Please check out our Job section in the Visitor Information section for the most up to date information about employment opportunities.

How do I become an Animal Trainer at Miami Seaquarium^®?
Animal Trainer is among the most desirable and sought after role in animal parks. Due to their popularity, such positions in the marine mammal field, including Miami Seaquarium^®, are highly competitive. Check our Job section for current opportunities.

Do you have a volunteer program at Miami Seaquarium^®?
The education department allows high schoolers to volunteer during our summer camp program and the Marketing department will often offer volunteer programs during special promotional events. However, Miami Seaquarium^® does not have a volunteer program within the park that allows you to work directly with the animals.

I attended an industry reception last year, can you tell me a little more about your corporate events?
Have Miami’s biggest star, Lolita the Killer Whale, host your next corporate event. Miami Seaquarium^®'s corporate sales team will customize your function and create an unforgettable experience for you and your guests. For more information call 305-421-1950.

My daughter is planning to get married in February and we are looking to rent a space for a reception of approximately 150 people. Do you have this capability?
Yes, Miami Seaquarium^® is a unique, romantic tropical waterfront setting for all your wedding needs. Our property boasts a permanent party tent, beautiful gardens, on-and-off-site catering, a large parking area, and spectacular skyline views. Contact our specialist at 305-421-1950.

Can I schedule a birthday party for my child, what are your rates?
Yes. Miami Seaquarium^® offers several birthday party programs. You and your family can have a day party while the park is open to the public or you can schedule a sleep-over-style slumber party. Contact our reservations department for pricing information at 305-365-2507 or click here for our online form.

• Can the individual stand on the in-water platform without the use of canes or braces?
• Can the individual tread water/swim? If the individual cannot freely stand on the platform and must tread water to stay in place, an assistant will need to be in the water to help the individual stay on the platform. The assistant will not participate in the session and is there only for support. If the assistant wants to be included as a Participant, he/she must pay the full regular price.
• Is the individual capable of lifting his/her full weight out of the water? We do not have a ramp or crane available for assistance. In addition, no staff member will be permitted to or is capable of lifting anyone out of the water.

Can handicapped individuals participate?
While we do accept handicapped individuals, our program is not a Dolphin Therapy session. Our program is primarily recreational. Those interested in a therapy program should consider other locations in the Florida Keys. Although accommodations for handicapped individuals can be arranged they will not receive special treatments such as extended time or more interactions. If a handicapped individual is to participate, this circumstance will be handled on a case-by-case basis. The following questions will need to be addressed and may require prior management approval:

• Does the individual meet the height requirement?
• To what degree is the individual disabled?
• Does the individual have full control of his/her body without required assistance?
• Can the individual follow directions and understand English?

Can someone who is blind participate?
Yes, at a reduced rate of $169.00 because he/she will not safely be able to participate in the rides/swim interactions. The individual must be accompanied in the water by an assistant. The assistant will not participate in the session and is there only for support. If the assistant wants to be included as a Participant, he/she must pay the full regular price.

Can expectant mothers participate?
No, for safety reasons. Because the docks at the lagoon can be slippery and the rides tend to be jarring, expectant mothers may not participate.

Can a dolphin interaction session be split between two people?
Splitting of the session between participant and observer is not permitted under any circumstances.

Can participants wear their own wetsuits?
Participants are required to wear Miami Seaquarium^® wetsuits, which are properly maintained and cleaned.

Why is there a height requirement for the Dolphin Odyssey program?
Most of the interaction takes place on platforms which are approximately four feet below the surface. An individual who does not meet the 52 height requirement will be unable to stand for 30 minutes. Treading water makes for a very stressful and unsafe situation.  However, there is not a height requirement for the Dolphin Encounter program.  Participants in the Dolphin Encounter program just need to be 5 years of age or older.

Are glasses/contacts permitted in the water?
Contact lenses can be worn. Prescription glasses with clear lenses will be permitted only if they are needed but they cannot be removed at anytime (including for pictures) during the session. We will provide a strap for glasses, which must be worn in order to keep them on securely. Glasses with dark lenses are not permitted unless the individual is sensitive to sunlight, in which case a doctor's letter will need to be necessary.

Must I know how to swim to participate?
No. Swimming is not required. You will be standing on a platform during the session and the ride during the Dolphin Odyssey session are optional. Please keep in mind that if you are not comfortable in water, it may not be an enjoyable experience.

What does it mean to be an Observer?
An Observer is a Participant's friend or family member. Observers participate in all aspects of the program minus the in-water interaction. During the interaction you can cheer on the Participants and take photos. The Observers stay in the stands and have no contact with the dolphins. The $40 fee includes complimentary admission to the park, so you can see the rest of the shows and exhibits, as well. Observers under 10 years old must be accompanied by an adult.

How do I register for one of the Dolphin Interaction programs?
To book your Dolphin Interaction program, click here to fill out the Registration Form and submit it to us online or print and mail or fax it to us at the location below:
Fax: 305-365-2504
Email: reservations@msq.cc
Phone: 305-365-2501

or Mail to:
Miami Seaquarium^®
Dolphin Harbor Reservations
4400 Rickenbacker Cswy
Key Biscayne, FL 33149

*Reservations must be made in advance.

What should I bring?
You’ll need something to wear under the wetsuit. A bathing suit is most convenient. You can rely on us to provide the following: Showers, keyed lockers, wetsuits and booties. All jewelry must be removed prior to entering the water. No cameras or loose items will be permitted in the water (no exceptions).